Privacy Policy
Your postpartum journey is personal. Here's exactly what we collect, why, and how you stay in control.
On this page
1. Overview
Mamaheal ("Mamaheal," "we," "us," or "our") provides a mobile application that helps people navigate postpartum recovery through personalized, adaptive movement plans and daily wellness tracking (the "App"). This Privacy Policy explains what information the App collects, how we use it, who we share it with, and the choices you have — including the option to delete your data at any time.
By using Mamaheal, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the App.
2. Information we collect
We try to collect only what's genuinely needed to personalize your recovery plan. Depending on how you use Mamaheal, this may include:
Account information
- Name and email address, if you create an account or sign in (including via Sign in with Apple).
Recovery profile & onboarding answers
- Delivery method, weeks postpartum, structural focus areas, and daily time available for movement.
- Physical capacity and comfort information you choose to share (for example, core integrity or areas of tenderness).
Daily feeling logs & wellness data
- Self-reported energy, sleep, mood, comfort, and symptoms (such as bleeding, fatigue, or headache) that you log day to day.
- Wellness scores, tips, and movement streaks calculated from your logs.
Usage & device information
- Basic app usage and performance data.
- General device and diagnostic information (such as app version and operating system) used to keep Mamaheal running smoothly.
Subscription information
- Purchase and subscription status, handled by Apple's App Store and our subscription partner. Mamaheal does not collect or store your payment card details.
3. How we use your information
We use the information above to:
- Build and continuously adapt your personalized recovery and movement plan.
- Calculate your wellness score, generate relevant tips, and recommend rest when your check-ins suggest you need it.
- Track your streaks and progress over time, and show you meaningful trends.
- Maintain, secure, and improve the App, including diagnosing bugs.
- Process and manage subscriptions through the App Store.
- Communicate with you about your account or respond to support requests.
We do not use your health and wellness information to sell you unrelated advertising, and we do not use it to make automated decisions that have legal or similarly significant effects on you.
4. Your choices & controls
Mamaheal is built to keep you in the driver's seat. From the Privacy & Data settings in the App, you can:
- Delete my data — permanently erase your profile, feeling logs, and workout progress from your device and reset onboarding, at any time, with one tap.
5. Data storage & security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. No method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
6. Sharing of information
We do not sell your personal information. We may share limited information with:
- Service providers who help us operate the App, such as cloud hosting and subscription/paywall management (for example, Superwall) — and only to the extent needed to provide their service.
- Apple, for authentication (Sign in with Apple) and subscription purchases made through the App Store.
- Legal authorities, if required to comply with applicable law, regulation, legal process, or governmental request.
We do not share your health and wellness information with advertisers or data brokers.
7. Health & wellness data disclaimer
Information you log in Mamaheal — including symptoms, wellness scores, and recovery notes — is provided by you for personalization purposes only. It is not a medical record and is not reviewed by a medical professional in real time. Mamaheal is not a substitute for professional medical advice, diagnosis, or treatment.
Please consult your doctor, midwife, or another qualified healthcare provider about any symptoms, concerns, or changes in your postpartum recovery — especially anything that feels urgent or unusual, such as heavy bleeding, severe pain, fever, or intense fatigue. If you believe you are experiencing a medical emergency, contact your local emergency services immediately rather than relying on the App.
8. Data retention & deletion
We retain your information for as long as your account is active or as needed to provide you the App's features. If you use "Delete my data" in the App, your profile, feeling logs, and workout progress are permanently erased from your device (and from our servers where applicable) and cannot be recovered. We may retain limited information where required to comply with legal obligations, resolve disputes, or enforce our agreements.
9. Children's privacy
Mamaheal is intended for adults navigating postpartum recovery and is not directed to children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information (also available directly in the App).
- Object to or restrict certain processing.
- Request a copy of your data in a portable format.
To exercise any of these rights, contact us using the details below.
11. International users
If you use Mamaheal from outside the country where our servers or service providers are located, your information may be transferred to, stored, and processed in a different country. Where required, we take steps intended to ensure such transfers comply with applicable data protection law.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to the App or for other operational, legal, or regulatory reasons. We will update the "Last updated" date above and, for material changes, provide additional notice within the App where appropriate.
13. Contact us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at mamaheal2026@outlook.com.
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